by Eric Mahler
Founder and CEO, Fulcrum Consulting
The US consulting industry includes over 250,000 companies with combined annual revenue of $400 billion. Fulcrum is a provider of these services in what is a highly fragmented industry. The top 50 firms represent over 25% of total industry revenue. Consulting services, as defined by us includes: management consulting and IT consulting services.
Demand for our services is driven by corporate profitability and the overall health of the US economy. The profitability of our firm depends largely on the expertise and quality of services we provide to our customers. As a hybrid consulting firm, Fulcrum Consulting has an advantage in that the range of services we offer the marketplace span across management consulting and IT consulting disciplines.
Although cost is a major factor for our customers, our reputation and experience is typically more important. Most of our consulting work involves studies and research, the formulation of possible business and technical solutions and the implementation of change. Technology plays an increasingly important role in what we do and what our customers ask for from us and takes the form of IT Professional Services as part of our overall set of offerings.
As we look continue to build our organization, it is important to know what brought us to where we are today. The keys to our success have been our entrepreneurial spirit, our multidisciplinary teams working across business and technology disciplines, our high-impact work for market-leading clients, and the enormous company loyalty we have cultivated with our consultants and customers. We have built a strong and enduring culture that will serve us well as we continue to grow in the future.
Our clients tell us that the manner in which our organization collaborates and responds across business and technology boundaries makes us different and valuable. Our people know that the plans we develop as a team will always be better than those we could devise as individuals. The whole is greater than the sum of the parts.
Our true point of difference is our people and our passion for excellence in customer service and delivery. Our commitment to client service is grounded in our tradition and goes to the very heart of what we do and how we do it. We pride ourselves on being partners with our clients. We have developed a set of values supporting our goal that we pledge to uphold in our work every day. Through our values, we are:
- Dedicated to our customers’ success
- Committed to working as partners
- Passionate about our work
- Focused on providing the best in delivery capabilities
- Intent upon listening and learning and following through
- Innovative and flexible
- Ethical and responsible
- Dedicated to our people
- Dedicated to our success
We will remain well-grounded in the realities of the marketplace to ensure that each and every one of our client relationships thrives on the realization of value – whether related to enhancing operating efficiencies, developing new growth initiatives or relying on our firm to provide variable staffing services. Ultimately, it is about the impact we deliver and the value we provide.
We have the best and brightest in the industry that has set a high bar when compared with others who provide similar services. We continue to be one of the few firms that can operate at the intersections of business and technology, strategy and execution. We intend to operate and invest in the most attractive markets for our services in terms of growth and opportunities. And the transparency, trust, and teamwork that are so important to our culture and differentiation will remain a cornerstone of our firm.
As a veteran of the consulting industry and founder of Fulcrum Consulting, I am constantly amazed and impressed by the people I work with and the qualities they possess.
On behalf of Fulcrum’s employees, I hope you tour our website, review our offerings and see why others have chosen to work with us. We look forward to building an even stronger and more successful Fulcrum for the future. I encourage you to contact us directly with any questions about Fulcrum Consulting and the services we provide.
Eric Mahler, Founder and CEO
Fulcrum Consulting, LLC