The Telecommunications Industry has experienced dramatic growth and change. These shifts have brought on needs to reduce the cost of delivery while growing revenues and profit. In order to meet these challenges, the industry has shifted its focus from technology infrastructure to value added services and new business models.
Consumers and businesses are more demanding than ever expecting 24×7 service everywhere forcing operators to increase network capacity and connectivity. Business customers are becoming increasingly digitized, requiring new services like mobile payment platforms and cloud computing. Vertically integrated technologies, which have been the foundation for the industry, are growing increasingly modular and open. The industry landscape is becoming more competitive and complex.
As technology changes to a more convergent future, organizations in this industry are being forced to deal with economic realities. Voice revenues are declining, consumers are switching brands like more than ever and new competitors are emerging. The goals for Telecommunication players includes driving operational efficiency and controlling costs while taking advantage of new business models and incremental revenues from new services or products.
Leading U.S. Telecommunication Company
A Global Broadband Company
To support its growth strategy the client acquired a regional competitor. The merger required an experienced approach towards post-merger integration. Based on the positive experience of previous engagements, Fulcrum was engaged to support the integration with a specific objective to ensure an effective transfer of “best practice” into the merger. Within the overall merger team Fulcrum teams implemented a PMO and developed a detailed integration plan leading to significant bottom-line synergies.