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Our Capabilities > Management Consulting

Fulcrum's Management Consulting Services help or client's thrive in a business environment affected by competitive threats, customer demands, technology developments, and global events. With expertise in strategy and leadership, organization and change management, operations, sales and marketing, and information technology, we bring the full strength of our management consulting capabilities to every customer, regularly helping clients in one industry leverage successful ideas from another.

Business Strategy

Fulcrum consultants work with customers to focus the company towards building competitive advantage and raising performance. We believe that developing a robust strategy involves combining analytics with an understanding and focus on implementation. While developing strategies we work with clients to build the capability to evolve and implement the strategy. Much emphasis is placed on creating a shared executive and organizational understanding and mindset in order to create buy-in and momentum behind the strategy.

Our strategy services cover a number of areas:

  • Corporate Portfolio Management
  • Business Unit Strategy
  • New Market Entry Strategy
  • eBusiness Strategy
  • Mergers and Acquisitions
  • Marketing Strategy
  • Channel Strategy
  • Measuring Success

Change Management

In today's marketplace, companies must tackle the complexities of transformation or they put their long-term success at risk. Achieving lasting change requires transforming the capabilities and behaviors of a large number of people throughout an organization. But companies struggle with the complexity of the problem and defining the process that will drive the organization to the right solution, without disrupting current operations.

Fulcrum Consulting has extensive experience helping clients move their enterprises to new operating models. Our multifunctional staff is uniquely qualified to define and facilitate implementation of new values, attitudes, norms, and behaviors within an organization that support new ways of doing work and overcome resistance to change; building consensus among customers and stakeholders on specific changes designed to meet their future objectives; and planning, testing, and implementing all aspects of the transition from one organizational structure or business process to another.

Specifically, we have expertise in organization design, shared services, post-merger integration, governance, alliances, people processes, and culture change.

IT and Business Alignment

In the current economic environment, it is difficult for companies to gauge the value derived from IT and to identify the options that will allow a business to mitigate risk and drive growth, while simultaneously optimizing costs and improving performance.

Without the right strategy, IT organizations have driven huge complexity into their infrastructures and created confusion with their business customers. Many executives remain unsure what exactly they are getting from the IT function and why IT costs keep rising.

To approach these issues, Fulcrum Consulting takes a view of IT as a business operating within a business, and supports the following:

  • Structuring IT to support and enable business growth in line with the overall organization's business strategy through initiatives that drive improved efficiency and effectiveness. This approach requires IT executives to engage their firms in a dialogue about how and where IT drives the business.
  • Reducing IT cost and complexity, thereby minimizing risk and challenging IT to adapt with the organization rather than act as a fixed and increasing cost base.
  • Increasing the transparency into IT costs and performance. This allows the business to understand the value of what it is buying and to make the appropriate trade-offs between IT and non-IT spending.
  • Building IT into a business within a business. This means instituting world-class practices focused on business outcomes.

At Fulcrum, we have the skills to help businesses and organizations maximize their IT return through expertise in IT Strategy, generating Business Value, IT Delivery and Technology Architecture.

M&A

Fulcrum Consulting provides merger and restructuring services to companies across a broad range of industries. These services cover due diligence, merger integration, governance and evaluation of joint venture and other buyout options.

  • Due diligence - develop the rationale for a deal as well as screening, negotiation, command center operation and other support.
  • Merger integration - capture post-deal value through integration planning and execution and benchmarking.
  • Governance - advise and set up an organizational and governance structure between companies.
  • JV Feasibility - develop rationale for an alliance, defining screening criteria and governance architecture.
  • Divestitures - capture post-divestiture value, including the identification of objectives.
  • Other buyout options - support events including leveraged and management buyouts, IPOs and privatizations

Operational Improvement

Fulcrum Consulting provides operational improvement skills across product development, manufacturing, sourcing, distribution, and "back office" operations. Fulcrum helps clients build competitive and differentiating operations capabilities that deliver value while allowing companies to operate profitably and invest in the future. We apply lessons learned across industries and other customers to achieve and sustain incremental performance improvement.

Areas of expertise include:

  • Operations strategy: Our operations-strategy capabilities help clients to pinpoint the greatest opportunities for improvement in their enterprise.
  • Supply chain management: We can bring operations expertise through material requirements planning (MRP), enterprise resource planning (ERP), just-in-time delivery, and globalization.
  • Sourcing: We work with clients to develop and improve sourcing capabilities, such as modeling total cost, leveraging supplier capabilities, and evolving a global supply base. We have worked with clients industries to apply sourcing capabilities to capture savings in product and non-product categories of spending.
  • Manufacturing: Fulcrum works with executives on challenges like assessing overall manufacturing competitiveness, determining the status of manufacturing technology, defining the right make-versus-buy concepts, and establishing new global manufacturing networks. We drive cost-improvement programs in uncompetitive plants, and improve quality or throughput with clients wherever circumstances require it.

Outsourcing Guidance

Outsourcing is not just about cutting costs. It has the potential to be a high-impact business option not only for attaining lower and variable costs, but also for creating faster cycle times and improving the quality of operations and administrative services. It's about aligning with business processes that change with strategic goals, managing uncertainty, and thus, creating value.

Outsourcing can be achieved incrementally through the use of new business models and the aggressive use of suppliers domestically and offshore. Fulcrum provides advisory services to our customers, laying the groundwork for successful sourcing solutions and partnerships. The firm is experienced in providing strategic sourcing advisory services in a variety of industries including information technology, human resources, and finance.