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Our Capabilities > Outsourcing Services

At Fulcrum Consulting, we can provide a comprehensive suite of IT outsourcing solutions, onshore and/or onsite, or offshore ranging from multi-year enterprise-level engagements to more traditional short-term projects.  Our service offerings include:

  • Application outsourcing and maintenance, including production support
  • Application development and integration
  • Web development and technology
  • QA testing

The Fulcrum approach begins with experienced business and technical professionals who know how to communicate with client teams, management, technical staff and consultants.  Each engagement is assigned a relationship manager to ensure on-time, on-budget delivery, and our Project Management Office provides additional support by acting as a liaison between the client and project teams and offering guidance and assistance during the transition period.

Finally, we understand the importance of exceeding expectations by delivering on-time, high-quality services.  As such, for every engagement, we:

  • Clearly define the scope of our agreements in a statement of work, including service level agreements.
  • Implement control procedures to ensure proper change management.
  • Communicate our progress frequently and clearly, highlighting those situations that may potentially impact commitments.
  • Record, track and report metrics to enable accurate measurement of our productivity and assessment of our performance, as well as our ability to meet and exceed our commitments.

In short, Fulcrum’s seamless delivery and depth of experience results in quality outsourcing solutions at a much lower cost than other competitors.