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Success Stories > Pharmaceutical Industry

A Fortune 500 pharmaceutical company.

Challenge: Our customer determined that its Research & Development group was not operating fast enough to bring new products to the marketplace, and operate at a greater speed. The company was lagging its competitors in the introduction of solutions and management processes. To support the company’s long-term growth plans, the customer needed to improve Research & Development productivity. This would require new technology and a new strategy to leverage the technology as well as the skill to deliver new capabilities down the road.

Solution: The customer came to Fulcrum to help them develop a long term strategy. The company would draw heavily on Fulcrum’s change management experience as it changed its R&D culture. Ultimately, helping them to collaborate and embrace rapid change. Working jointly, Fulcrum, helped design and deliver the future blueprint for a organization with clear governance, new business processes and technology. Leveraged by new standards and processes, technology and tools, information has become transparent and available in real time, both streamlining and improving the decision-making process and helping to increase the product delivery lifecycle.

Results: R&D processes turn than they did before the transformation. Improvements in throughput have doubled, using 25% the resources required previously. Reduced time spent on duplicate activities will save customer over 8,000 labor days annually providing additional capacity to focus on the challenge of introducing new products.