Fulcrum Consulting has announced high customer satisfaction ratings from its clients in a recent survey of 92% of its customer base. Customers gave Fulcrum the top satisfaction marks in four of five categories, including meeting customer expectations, quality of delivery and customer service.  The Fulcrum Customer Satisfaction Index (FCSI) scores used in the survey were[…]

Looking to forge stronger business bonds? Posted on December 15, 2015 by Media Manager Looking for ways to develop stronger bonds with your business connections in 2016? Show some appreciation! Here are some important ways to let people know they are important to you: Follow up right away. After an in-person meeting, follow up with[…]

In life and in business, integrity matters Posted on January 5, 2016 by Media Manager What do Volkswagen, a peanut butter recall and international soccer have in common? They’ve all been part of high-profile scandals that put the spotlight on the importance of integrity — as well as the devastating consequences of failing to do[…]

How many times have you been told ‘no’ in your life? Most people hear the word ‘no’ every day. It’s how you deal with rejection — especially with things that are most important to you — that matters. In a recent Entrepreneur article, successful entrepreneur Todd Pedersen said, “Rejection is a part of life, especially[…]