Fulcrum Consulting has announced high customer satisfaction ratings from its clients in a recent survey of 96% of its customer base.
Customers gave Fulcrum the top satisfaction marks in four of five categories, including meeting/exceeding customer expectations, quality of engagement deliverables and service. The Fulcrum Customer Satisfaction index used in the survey were based on the number of customers who ranked their experience as “excellent” and “good,” adjusted by the criteria established at the beginning of an engagement. With an index score of 4.75 out of 5 (5 being the best), Fulcrum earned the highest overall vendor rating from the majority of its customers.
About Fulcrum Consulting: Drawn to the company’s client focus and consultant first philosophy, organizations turn to Fulcrum Consulting for business guidance, project management and near shore development to help them meet their business goals and objectives. Founded in 2002, Fulcrum Consulting has grown to become a market leader in business and technical leadership services. Please direct questions to inquiry@fulcrumconsult.com.