Fulcrum Consulting has announced high customer satisfaction ratings from its clients in a recent survey of 96% of its customer base. Customers gave Fulcrum the top satisfaction marks in four of five categories, including meeting/exceeding customer expectations, quality of engagement deliverables and service. The Fulcrum Customer Satisfaction index used in the survey were based on[…]
Are you a manager, or a leader? The major differences between the two types of leadership positions may surprise you.
Workplace conflicts aren’t always dealt with in a professional manner. These 3 strategies can help you improve relations among your team without hindering their abilities to efficiently do their jobs.
People like to do business with people they like. The good news is that you can learn the skills that go into likability. Here are some of them:
How well you do you deal with rejection?
Many people have a hard time saying ‘no.’ But it’s an important skill, both in the business world and in your personal life.